Subject: Re: Commercial support for NetBSD...
To: Peter Seebach <seebs@plethora.net>
From: David Brownlee <abs@anim.dreamworks.com>
List: current-users
Date: 06/14/1998 18:18:49
	It definitely sounds like a good idea - NetBSD could definitely
	benefit from something like this - my main concern would be how
	long it might take to be financially viable...

		David/absolute

	  -=-  Maybe your misinterpretation of my actions is 
	      in conflict with your misconception of who I am  -=-

On Sun, 14 Jun 1998, Peter Seebach wrote:

> So, is there any?  Does anyone know of any interest in this?
> 
> I've been thinking that, despite my incessant stupid questions, I could
> probably have a go at offering support for NetBSD.  (I have a few years'
> experience in doing phone and email support for Unix systems.)  I am sort
> of curious as to what's out there, if anything, and how interested people
> would be in support.
> 
> I'm thinking of a few different kinds of things:
> 
> 1.  Incident-based support.  You need an answer to a question, and for
> whatever reason, you can't get what you need off of the mailing lists.
> 2.  Warranty/install support; you pay some amount of money to be assured
> that someone will help you get NetBSD installed on a given machine.
> 3.  Support contracts of the usual sort, including bug fixes, updates,
> and so on.
> 4.  A central point to match up people willing to develop for money, and
> people needing development done.
> 
> This is currently fairly embryonic, and also completely hypothetical... but
> if there were enough interest, I could probably come up with the basics
> (1-800 number, billing structure, and reasonably competent support staff)
> for a support group for NetBSD.
> 
> -s
>