Hello,

We have received your email. Thank you for writing. This message is an automatic response to your email. It is intended
to answer many commonly asked questions regarding our service and the particular offers that you receive. If you have
further questions or comments after reading this email, there is a different address below that you may use. If you
need instructions for unsubscribing, see the information below.

__________________________________________
General F.A.Q. (answers to these questions are below)

o My email address has changed. How do I make sure that I continue to receive your mailings?
o The link that you have sent me does not work. What should I do?
o The page cannot be displayed / an error message appears. Now what?
o What exactly is Colonize.com and is there a charge for using it?
o What if I do not have a credit card?  Can I still participate in your offers?
o I am not a United States citizen.  Can I participate in your offers?
o I have a question about one of the offers.  Who do I direct it to?
o I would like to suggest an offer or comment on one of the offers that I received, what     should I do?
o Can you tell me how the shopping spree works?
o How do I unsubscribe from this mailing?
___________________________________________


My email address has changed. How do I make sure that I continue to receive your mailings?
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The easiest way to make sure you continue to receive our mailings at your new address is to simply visit
http://www.colonize.com and register with your new address. If you no longer wish to receive our mailings at your old
address, simply send a blank email to the unsubscribe address at the bottom of one of our past mailings.


The link that you have sent me does not work. What should I do?
--------------------------------
We test all links prior to sending them out to ensure that they do work.  If you have America Online please be sure
that you are using the link labeled for AOL users.  You can also type the address of the link in if you are unable to
use the link.


The page cannot be displayed / an error message appears. Now what?
--------------------------------
If the page is not coming up our computer system may be temporarily unavailable or it may be operating at maximum
capacity.  Please try again at a later time.


What exactly is Colonize.com and is there a charge for using it?
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Colonize.com is a service that notifies their customers of exciting offers and promotions that are currently available
on the Internet.  These offers are for discounted items, $ off amounts or free items.  We are not an Internet Service
Provider. There is never any charge to become a member of Colonize.com or to use our services. You are never under any
obligation to purchase any of the offers that we notify you of.  After all, they are just offers!


What if I do not have a credit card?  Can I still participate in your offers?
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That depends on the individual merchants.  Some of the merchants will only accept credit cards but some do have
alternate payment arrangements.  You'll need to check the offers that interest you to determine this fact.


I am not a United States citizen.  Can I participate in your offers?
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Again, this depends on the individual merchants.  You'll need to check the site of the offers to determine which ones
are available to international residents.


I have a question about one of the offers.  Who do I direct it to?
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If you have a question about one of the offers that we have notified you of you'll need to direct it to the merchant
who is making the offer.  If you use the link that we provided to you for the offer, you'll go to the site where you
can find all the information for contacting the Customer Service team of that merchant.


I would like to suggest an offer or comment on one of the offers that I received, what should I do?
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If you would like to suggest an offer or make a comment on one of the offers you received, please send an email to
offer@colonize.com. If a reply is necessary, we will try to respond as soon as we can. Please be patient though.


Can you tell me how the shopping spree works?
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Usually, within 24 hours of registering for our service you will receive an e-mail that details the shopping spree.
Included in the e-mail are links for each of the offers. You click on the links for the offers that interest you. The
links will open to the page that displays the offer. You then follow the steps as they are outlined on the site. Please
be sure to read over the terms and conditions of the offers to ensure a positive shopping experience.


How do I unsubscribe from this mailing?
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The EASIEST way to unsubscribe is to click in the unsubscribe link that is included at the bottom of all the offers
that we send out to you. This link is encoded with your email and ensures that you will be unsubscribed with the email
address you originally gave us.  
IMPORTANT NOTE: You must use the above-mentioned method to unsubscribe. Due to the volume of email that we receive, we
are not able to process manual unsubscribe requests through email.
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If your question has not been answered through this auto responder, please send an email to questions@colonize.com. We
will try to reply to you as soon as possible. Please be patient though, as we get many emails a day.

Thanks for your support!

Colonize.com Customer Support Team