On Sun, 4 Oct 1998, Daniel R. Killoran,Ph.D. wrote:

> Sorry, folks - I know this is wildly off-topic, but it just occurred to me
> that this list must unclude some people with experience using modems in
> Germany, so I take the liberty of using this board to get an introduction.
> Just reply to me privately to avoid creating an off-topic thread!
> 
> My problem: I set up a PB540 with Mac OS 7.5.5 and a 19kb Global Village
> Powerport Mercury modem for a friend who lives in Diesdorf, Sachsen/Altmark
> in the former DDR. Her phone, howerver, was installed only 5 years ago, and
> appears to be modern Jappanese equipment.
> Using the Global Village software supplied with the modem, everything works
> perfectly here in the US.
> 
> In Diesdorf, however,
> 
> 1) It doesn't recognize the dial tone. I fixed this so it ignores the dial
> tone.
> 
> 2) It dials the number, but the phone system seems not to recognize the
> tones - in any event, the phone at the other end never answers. Thinking
> that there might be a lot of capacitance on the lines, I tried setting the
> tones to their maximum length (S11=170), but that had no effect.
> 
> Somehow, I have to instruct her, from the US, how to get it working. I
> characterize her as a "competent naive-user".
> 
> Global Village tech support has been no help, and since they were bought
> out, I have been unable to contact them.
> 
> A friend has suggested that the German Post has a monopoly on modems, which
> it has jiggered the phone system to preserve. Is this true? I thought that
> they had tried that but had given up.

No idea on the specifics for the region, but you might try:

A.	pulse dial
B.	manually dialing with a phone and sending:
	AT X3 D
	instead of ATD number.


Later,
David

David A. Gatwood                         Visit globegate's internet
dgatwood@globegate.utm.edu                  talker, Deep Space 36
http://globegate.utm.edu                telnet globegate.utm.edu:9624

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