Subject: Re: sun-lamp CVS commits
To: Chris G. Demetriou <cgd@alpha.bostic.com>
From: Greg A. Woods <woods@kuma.web.net>
List: source-changes
Date: 10/25/1994 10:45:44
[ On Mon, October 24, 1994 at 19:39:19 (-0400), Chris G. Demetriou wrote: ]
> Subject: Re: sun-lamp CVS commits 
>
> (2) anyone with their own internal support -- a very small number of
> 	sites -- should disable bug reporting from end-users to their
> 	software distributors, and so this should not be a problem
> 	for them.

You seem to have a different view about the potential classes of users
for NetBSD than I do.  I am part of a company that is now installing
NetBSD in commercial sites, many of which have *large* user bases, and
definitely have internal support organizations.  We will definitely be
using GNATS, and we most definitely don't want end-users of those
systems sending PR's to NetBSD.org, nor IMHO, do you.

My personal hope is that NetBSD will soon be installed at a very large
number of sites with their own internal support.  I would hope that
many, of not most, of those sites will choose to use GNATS.

Calling the "NetBSD send-pr" (i.e. the program with the purpose of
sending PR's to NetBSD.org) something related to that purpose (such as
netbsdbug, or netbsd-pr, etc.), and keeping the /usr/bin namespace clear
for a "local" version seems to me to be something worth doing.

> A better idea would be to get the people who maintain gnats to add
> reasonable support for use with multiple packages.  There's actually
> some support already there to do this, but i dunno how much, and i
> dunno how much work would be needed to make it completely general.

It's not an easy problem to solve.

-- 
						Greg A. Woods

+1 416 443-1734			VE3TCP		robohack!woods
Planix, Inc. <woods@planix.com>; UniForum Canada <woods@uniforum.ca>