Subject: Automatic response to your mail
To: None <source-changes@netbsd.org>
From: Palm Sales <palmsales@walletware.com>
List: source-changes
Date: 09/01/2004 02:15:27
This is an automatic response to your email which you
recently addressed to PalmSales@walletware.com.
If you sent us a control code to unlock ExpensePlus,
then to ensure there's no delay in your order, be sure
you've included a 12 to 26 alpha-numeric control
number (not a 6 digit number -- the 6 digit number is
used only for phone-in orders), your name, your mailing
address (where your credit card statements are sent),
your phone number, and your Palm model number.
If you sent a 6 digit control code by mistake, go back to
your Palm, open the Unlock window again and tap the
"Email/Fax" option (and not the "Phone" option.) Then
enter your credit card information and send us the new
control code it generates. The 6 digit control codes are
to be used only for sales orders placed by phone.
If you have omitted any of this information (name,
address, phone, Palm make/model) in your email,
please send a followup email to this address
immediately to avoid any delays in your order.
If the control number you sent is a 12 to 26 digit
alpha-numeric control number, then your credit card
information is safely embedded and encrypted in that
control number. We will extract that number at our
office and process your order using the credit card
number you used when you created that control
number.
If the email you just sent contains all the information
listed above, you should receive a serial number back
from us sometime within the next 1 to 5 hours if you
sent the email during business hours in the Central
Time Zone, Monday - Friday. If you do not receive a
response within 12 hours, please send a follow up
message. Though it seldom happens, email
messages sometimes don't get through (i.e. you may
have a SPAM filter that prevents you from receiving a
response from us, or vice versa). So if you don't get a
response within 1 business day, please send a follow
up message so that we'll know you didn't receive a
response from us.
Thanks again for your ExpensePlus purchase order.
If you have an interest in having WalletWare create a
custom link to your company's own expense report
form, then please call our technical support line (or visit
our website) for more information. Or to expedite the
process, send an email (with your custom form
attached) to support@walletware.com for a free quote.
Please indicate if the custom software link should be
for Windows or Macintosh-based computers. Our
technical support line is 918 477-9155.
Note: Check the version number of ExpensePlus on
your handheld by going to the "About ExpensePlus..."
window. If the version is older than version 1.2 (i.e. if
you're purchasing 1.0.0 through 1.0.9c) you might want
to get the latest version 1.2.3 from our website at
http://www.walletware.com and send us the new control
code that the new version generates instead. This way,
you'll know that you're installing and buying the latest
version of ExpensePlus on your handheld, and not a
older version you may have found somewhere else on
the internet.
Thanks,
WalletWare, Inc.